Client Work
Proof that travels.
Selected engagements across industries and capabilities.
Filter by industry, capability, or both.
Industry
Capability
Government & Public Sector
State Health Agency: Enterprise Modernization Oversight
Integrated oversight spanning governance, OCM, process, technology, and supplier accountability – embedded at the executive level
Read →Government & Public Sector
State Medicaid Agency: Supplier Performance Management
End-to-end supplier operating model – segmentation, scorecards, governance, and corrective-action disciplines activated across priority strategic suppliers
Read →Government & Public Sector
State Medicaid Agency: Enterprise Platform Benchmarking, Optimization & Contract Negotiation
Independent benchmarking and negotiation grounded in utilization evidence
Read →Government & Public Sector
State Medicaid Agency: Waiver Modernization Pre-Planning & Procurement
Pre-planning that connected policy, operations, technology, and procurement before implementation began
Read →Government & Public Sector
State Medicaid Agency: Waiver Program Replatform Oversight
Integrated oversight from requirements through cutover, stabilization, and sustained adoption
Read →Government & Public Sector
State Medicaid Agency: Enterprise Organizational Change Management
Enterprise change capability built through active transformation work, not classroom instruction
Read →Government & Public Sector
State Health-Regulation Division: Case-Management Modernization Oversight
Independent oversight connecting technical progress with regulatory readiness and organizational adoption
Read →Government & Public Sector
State Health-Regulation Division: Legacy Data-Migration Assessment
Independent assurance that connected data conversion with regulatory use before assumptions hardened into a cutover date
Read →Government & Public Sector
State Health Exchange: Program Recovery, Executive Oversight & Launch
Recovery, refocus, and active program leadership from assessment through successful public launch
Read →Government & Public Sector
State Health Exchange: Technology Integration & Knowledge Transfer
Translating technical dependencies into governance and capability decisions the agency could sustain after implementation
Read →Government & Public Sector
State Health Exchange: Supplier Performance Management
A 360-degree performance model that connected measures, root cause, escalation, and corrective action into one management system
Read →Government & Public Sector
State Elections Division: Organizational and Operating-Model Assessment
Evidence-based organizational assessment connecting mission, workload, value stream, and structural alternatives
Read →Government & Public Sector
State Elections Division: Voter Registration & Elections Management Modernization
World's first integrated voter-registration and elections-management system on a modern cloud platform
Read →Government & Public Sector
State Elections Division: Statewide Training Delivery & Process Improvement
Statewide training and communications program aligned with a new voter-registration system and live election cycle
Read →Government & Public Sector
State Elections & Licensing Agency: Supplier Performance Management and Delivery Recovery
Scorecard and heatmap converting material concerns into governed commitments with owners, dates, and corrective-action paths
Read →Government & Public Sector
State Government Agency: Enterprise Cloud Platform Benchmarking, Optimization & Contract Negotiation
Client-led negotiation grounded in benchmarked demand, utilization, and a multi-phase enterprise roadmap
Read →Government & Public Sector
State Government Agency: Enterprise Cloud Platform Transition Oversight & Change Management
Structured path from implementation to sustainable operations connecting organization, knowledge, demand, and release management
Read →Government & Public Sector
Federal Defense Organizations: Operational Risk Management Program
Multi-phase standardized and automated risk capability connecting general-officer visibility with individual warfighter decisions
Read →Government & Public Sector
Military Air-Mobility Organization: Administrative Process Improvement & Operational Velocity
Lean Six Sigma and organizational analysis connecting administrative friction to mission responsiveness
Read →Government & Public Sector
Federal Cabinet-Level Department: Logistics & Supply Chain Operations Improvement
National pharmacy-distribution process improvement
Read →Healthcare & Human Services
HMO Services Provider: Radiology Throughput Strategy
Designed to absorb approximately 5–7% annual demand growth without proportionate increases in staffing
Read →Healthcare & Human Services
Regional Health System: Digital Cardiovascular Experience
Experience strategy, information architecture, and reusable model connecting patient needs to digital delivery and enterprise scalability
Read →Aviation & Aerospace
Major Airline: Transfer-Baggage Process Improvement
35% reduction in transfer-baggage defects
Read →Aviation & Aerospace
Major Airline: Operations Control & Fuel Management Program
Initial fuel-management program connecting ownership, measures, and operating decisions across functions
Read →Aviation & Aerospace
Regional Airline: Ground-Operations Process Improvement
Fact-based view of ground-operation failure points and a sequenced improvement agenda spanning near-term action and longer-term capability
Read →Aviation & Aerospace
Major Airline: Core Operations Systems Outsourcing
20-person cross-functional team from RFI through negotiations
Read →Aviation & Aerospace
Major Airline: Revenue Accounting Reengineering
Operating-model alternatives for a function of more than 650 employees
Read →Aviation & Aerospace
Regional Airline: Launch Recovery & Interim CIO
Interim CIO leadership restoring delivery confidence and connecting launch priorities with a scalable operating model
Read →Aviation & Aerospace
Startup Airline: Outsourced Technology Leadership & Launch Enablement
Integrated technology function and coherent foundation for launch, business decision-making, supplier coordination, and growth
Read →Aviation & Aerospace
International Airline: Customer Messaging Technology RFP & Selection
End-to-end, evidence-led selection process with business, technology, service, security, and commercial considerations assessed together
Read →Aviation & Aerospace
Major Airline: Digital-Channel Fraud Prevention
Integrated fraud-prevention capability across website and call-center channels, enhanced through multiple iterations as patterns evolved
Read →Aviation & Aerospace
Global Cargo Airline: Maintenance & Engineering Transformation
Modernization across more than 20 maintenance and engineering functions
Read →Aviation & Aerospace
Regional Airline: Maintenance & Engineering Transformation
Integrated case for M&E transformation with a defensible supplier-selection process and a roadmap toward a more connected, controlled, and scalable environment
Read →Aviation & Aerospace
Low-Cost Airline: Operations Control Center Performance Assessment
Cross-functional assessment of Operations Control readiness with integrated recommendations tied to growth and operating plans
Read →Aviation & Aerospace
Low-Cost Airline: Materials & Supply Chain Transformation
Integrated view of materials and supply-chain capability with requirements and a sequenced roadmap connecting process, data, controls, supplier coordination, technology, and operating ownership
Read →Aviation & Aerospace
Airline Holding Company: Crew Travel Cost Optimization
Integrated improvement across two operating airlines
Read →Aviation & Aerospace
Airline Holding Company: Maintenance & Engineering Performance Improvement
Enterprise diagnosis and a prioritized agenda connecting operating model, planning, materials, technology, suppliers, accountability, and measurement to a common value case
Read →Aviation & Aerospace
International Charter Airline: Line-Maintenance Sourcing & Safety
Enterprise view of line-maintenance sourcing with recommendations to strengthen consistency, safety, quality, control, and cost across a distributed network
Read →Aviation & Aerospace
Airline Holding Company: Enterprise Technology Architecture, Resilience & Sourcing
Improved resilience, simplified technology and supplier relationships, strengthened commercial discipline, and investment decisions connected more directly to operating priorities
Read →Aviation & Aerospace
Global Cargo & Express Carrier: Engineering Workflow & Demand Management
Transparent view of engineering demand with recommendations for governance, capacity planning, prioritization, and resource alignment
Read →Aviation & Aerospace
Aviation Services & Aircraft-Completions Provider: Program & Demand Management
Fact-based assessment and recommendations for improving program and demand management, capacity visibility, accountability, and delivery predictability
Read →Private Equity & Investors
General Aviation Aircraft Manufacturer: Manufacturing Due Diligence
More complete view of the manufacturer's operational capability, risk, required change, and potential value-creation priorities
Read →Aviation & Aerospace
Aviation Component Manufacturer: Growth Capability Assessment
Integrated view of the capabilities required to absorb acquisition-related complexity and expected growth
Read →Aviation & Aerospace
Global Engine Manufacturer & Service Provider: Services Growth Strategy
Tiered-services growth strategy designed to deepen penetration of an existing service customer base and create new revenue
Read →Aviation & Aerospace
Regional Aircraft Manufacturer: Technology Transformation
Comprehensive technology transformation roadmap spanning technical publications, enterprise planning, engineering workflow, operating process, integration, and service delivery
Read →Industrial, Manufacturing & Supply Chain
Specialty Chemical Manufacturer: Enterprise Resource-Planning Integration
Reduced system complexity and acquired operations brought into a more consistent enterprise operating model through integrated business-process and platform implementation
Read →Technology & Business Services
Engineering Services Provider: Project Delivery Standardization
35% productivity increase through reduced rework and variability
Read →Industrial, Manufacturing & Supply Chain
Manufacturing Firm: Global Information Systems Strategy
Information-systems organizations aligned more closely with global objectives, with clearer enterprise and local responsibilities, selected core applications, improved investment discipline, and strengthened leadership confidence and collaboration
Read →Technology & Business Services
Credit Card & Financial Services Provider: Operations Improvement
Strengthened quality, productivity, and capacity planning with improved readiness for future growth
Read →Technology & Business Services
Revenue Management Software Provider: Business Strategy & Architecture
Integrated roadmap spanning the commercial, product, operational, financial, supplier, and organizational capabilities required for rapid expansion
Read →Consumer, Retail & Hospitality
Global Food Services Provider: Value Innovation
Profitable market-penetration model and a reusable framework for future strategic growth initiatives
Read →Consumer, Retail & Hospitality
School Food Services Provider: Continuous Improvement & Account Performance
Continuous-improvement pilot across 20 priority accounts with an integrated enterprise improvement plan and a model for transferring successful practices
Read →Consumer, Retail & Hospitality
Home Improvement Retailer: Supply Chain Metrics & Revenue Protection
Improved inventory turns, revenue capture and supply-chain productivity
Read →Private Equity & Investors
Global Marine Services Provider: Transactional Risk Assessment
Integrated view of operating risk, future capability needs, improvement opportunity, and prospective return that converted disconnected change estimates into a decision-useful investment view
Read →Technology & Business Services
Restaurant Technology Provider: Executive Governance & Growth Advisory
Clearer executive governance model and leadership agenda connecting strategy with measurable commitments across financial, commercial, product, partnership, and organizational performance
Read →Education
Global Education Network: Global Financial Systems Implementation RFP & Supplier Selection
Structured path from global requirements through supplier down-selection, statement-of-work development, negotiation, and initial-country mobilization
Read →Education
Global Education Network: Enterprise Business Platform Implementation Strategy
Global implementation strategy connecting portfolio segmentation, delivery models, governance, organization, resources, technology, data, finance, suppliers, schedules, communications, and training
Read →Government & Public Sector
Enterprise Health-Program Modernization with Integrated Executive Oversight
Enterprise-wide oversight across multiple programs and suppliers
Read →Government & Public Sector
Recovering, Launching and Institutionalizing a State Health Exchange
Program recovery through successful launch and agency ownership
Read →Government & Public Sector
Transforming Statewide Elections through Operating-Model, Technology and Workforce Change
World's first integrated voter-registration and elections-management system on a modern cloud platform
Read →Government & Public Sector
Restoring Supplier Performance and Realizing Enterprise Platform Value
One connected path from performance recovery through negotiation and transition
Read →Aviation & Aerospace
Integrating Operations, Maintenance, Technology and Supplier Value across Two Airlines
Enterprise work spanning two operating airlines
Read →Industrial, Manufacturing & Supply Chain
Integrating Acquired Operations through a Global Business and Technology Model
Global integration across U.S. and European operations
Read →Consumer, Retail & Hospitality
Connecting Value Innovation with Frontline Account Performance
Enterprise strategy connected to improvement across 20 priority accounts
Read →Education
Designing the Path from Global Platform Strategy to Supplier Mobilization
Global strategy and supplier selection aligned through initial-country mobilization
Read →Private Equity & Investors
Turning Operational Diligence into Practical Portfolio Value-Creation Priorities
Multi-engagement perspective spanning diligence, growth and operating improvement
Read →