



Challenge
This client, nationally recognized as one of the “Top 100” employers nationwide, became increasingly concerned about growing recruitment and retention challenges
The client wanted to support and advance the development of a “world class” work environment across the System’s 12,000+ associates
Approach
Led health system leadership through a comprehensive strategy development process to redefine how the intranet could transform the “associate experience” and drive retention
Established a model for the development of “world class” environment for associate needs – both personal and professional
Results
Redefined the role of the system’s intranet as the primary vehicle for successfully achieving aggressive recruitment and retention goals
Focused vision, framework and action plan for enabling a “world class” culture for all associates throughout the system